Hanoi L'Heritage Diamond Hotel & Spa

Amenities

• Bike tours
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Key access
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Terrace
• Family rooms
• Soundproof rooms
• Private check-in/check-out
• Outdoor furniture
• Free WiFi
• 24-hour front desk
• Non-smoking throughout
• Beauty Services
• Invoice provided
• Face masks for guests available
• Cooking class
• Mobile app for room service
• Allergy-free room
• WiFi available
• Laundry
• Dry cleaning
• Breakfast in the room
• Daily housekeeping
• ATM/cash machine on site
• Shuttle service
• Laundry washed per local authority guidelines
• CCTV in common areas
• Meeting/banquet facilities
• Spa/wellness center
• Snack bar
• Sun umbrellas
• Bar
• Wine/champagne
• Airport shuttle
• Airport shuttle (additional charge)
• Airport drop off
• Airport pick up
• Breakfast takeaway containers
• Heating
• Lockers
• Walking tours

Location

Booking Policy

• •A deposit may be required at the property.

• •Each adult guest should carry a valid government-issued photo ID accepted by the hotel and local law. The hotel may apply additional identity requirements.
• •Guest and child occupancy must remain within the capacity shown for the selected room. Extra beds and additional guests require hotel approval and may cost extra.
• •Only the room, meal plan, amenities, and other inclusions listed in the selected rate are included. Incidental services used at the property are charged by the hotel.
• •Check-in and check-out times are based on the stored hotel information shown above. Early check-in and late check-out require separate hotel confirmation.
• •Room subtotal, promotion, taxes and fees, online payable amount, and any pay-at-property amount are shown separately before payment.
• •Cancellation and modification eligibility follow the selected room rate shown before payment. Any approved refund is based on the amount actually paid online.
• •Payment-provider refunds are returned to the original payment method, subject to the payment provider and the issuing bank's processing time.

Guest Rating

Review details pending.