Novotel Phu Quoc Resort

Amenities

• Snorkelling
• Canoeing
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Concierge service
• Wheelchair accessible
• Kid meals
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Terrace
• Family rooms
• Outdoor furniture
• Free WiFi
• 24-hour front desk
• Designated smoking area
• Garden
• Shallow end
• Beauty Services
• Infinity pool
• Face masks for guests available
• Manicure
• Pedicure
• Spa/wellness center services
• BBQ facilities
• Fitness facilities
• Kids' outdoor play equipment
• Table tennis
• WiFi available
• Free Parking
• Laundry
• Dry cleaning
• Breakfast in the room
• Barber/beauty shop
• Daily housekeeping
• ATM/cash machine on site
• Shuttle service
• Laundry washed per local authority guidelines
• CCTV in common areas
• Fitness center
• Business center
• Meeting/banquet facilities
• Children's playground
• Spa/wellness center
• Sun terrace
• Toilet with grab rails
• Indoor play area
• Kids' club
• Sun loungers or beach chairs
• Sun umbrellas
• Fitness/spa locker rooms
• Yoga classes
• Fitness classes
• Cycling
• Bar
• Outdoor pool
• Pool with view
• Wine/champagne
• Airport shuttle
• Airport drop off
• Airport pick up
• Breakfast takeaway containers
• Hair Salon Services
• Kid-friendly buffet
• Hot spring bath
• Electric vehicle charging station
• Pool bar
• Airport shuttle (free)
• Beachfront
• Beach
• Tennis court
• Water sport facilities on site
• Tennis equipment
• Private beach area

Location

Booking Policy

• •Please note that the name of the guest on booking confirmation must be the same name as the credit card holder.
• •Guest must present the same credit card used to guarantee the booking when checking in / making payment at the hotel. The hotel will collect a new payment if guests did not present their credit card upon check-in.
• •If a prepaid reservation encounters a credit card decline, a new credit card should be received within 24 hours or will result in a reservation canceled.
• •Up to two children under the age of 16 can stay free of charge when using existing beds.
• •Extra beds/Child beds are available upon request for an additional charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• •Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
• •Guests under the age of 18 can only check in with a parent or official guardian.
• •A deposit may be required at the property.

• •Each adult guest should carry a valid government-issued photo ID accepted by the hotel and local law. The hotel may apply additional identity requirements.
• •Guest and child occupancy must remain within the capacity shown for the selected room. Extra beds and additional guests require hotel approval and may cost extra.
• •Only the room, meal plan, amenities, and other inclusions listed in the selected rate are included. Incidental services used at the property are charged by the hotel.
• •Check-in and check-out times are based on the stored hotel information shown above. Early check-in and late check-out require separate hotel confirmation.
• •Room subtotal, promotion, taxes and fees, online payable amount, and any pay-at-property amount are shown separately before payment.
• •Cancellation and modification eligibility follow the selected room rate shown before payment. Any approved refund is based on the amount actually paid online.
• •Payment-provider refunds are returned to the original payment method, subject to the payment provider and the issuing bank's processing time.

Guest Rating

Review details pending.