Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur, MY

• Convenient Location and Stunning Views Located in the heart of Kuala Lumpur, Shangri-La Hotel offers easy access to iconic landmarks with breathtaking city views from the guestrooms.
• Luxurious Accommodation and Fine Dining Experience stylishly decorated guestrooms with modern amenities and indulge in a culinary journey at the six in-house restaurants offering a variety of cuisines.
• Relaxation and Wellness Facilities Unwind in the outdoor swimming pool, fitness centre, hot tub, sauna, or steam room. Guests can also enjoy massage services or access the exclusive Horizon Club Lounge for added luxury.
• To book your stay at Shangri-La Hotel Kuala Lumpur and enjoy a memorable experience in the city, reserve now!

Amenities

• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Currency exchange
• Concierge service
• Wheelchair accessible
• Kid meals
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Soundproof rooms
• Private check-in/check-out
• Free WiFi
• 24-hour front desk
• Designated smoking area
• Garden
• Non-smoking throughout
• Beauty Services
• Personal trainer
• Invoice provided
• Face masks for guests available
• Manicure
• Pedicure
• Spa/wellness center services
• Fitness facilities
• WiFi available
• Free Parking
• Laundry
• Dry cleaning
• Breakfast in the room
• Barber/beauty shop
• Valet parking
• Private parking
• Daily housekeeping
• Accessible parking
• Parking garage
• Minimarket on site
• Shuttle service
• Laundry washed per local authority guidelines
• CCTV in common areas
• Fitness center
• Meeting/banquet facilities
• Spa/wellness center
• Toilet with grab rails
• Sun loungers or beach chairs
• Fitness/spa locker rooms
• Bar
• Outdoor pool
• Wine/champagne
• Breakfast takeaway containers
• Hair Salon Services
• Kid-friendly buffet
• Shuttle service (free)
• Live music/performance
• Plunge pool

Location

Booking Policy

• •From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.
• •Complimentary shuttle service from the main lobby to Bukit Bintang, Pavilion Kuala Lumpur, and KLCC shopping areas, generally operating on a limited schedule from Friday to Tuesday. Advance booking is required. The schedule is subject to change, so confirming with the hotel concierge on the day of travel is recommended.
• •A deposit may be required at the property.

• •Each adult guest should carry a valid government-issued photo ID accepted by the hotel and local law. The hotel may apply additional identity requirements.
• •Guest and child occupancy must remain within the capacity shown for the selected room. Extra beds and additional guests require hotel approval and may cost extra.
• •Only the room, meal plan, amenities, and other inclusions listed in the selected rate are included. Incidental services used at the property are charged by the hotel.
• •Check-in and check-out times are based on the stored hotel information shown above. Early check-in and late check-out require separate hotel confirmation.
• •Room subtotal, promotion, taxes and fees, online payable amount, and any pay-at-property amount are shown separately before payment.
• •Cancellation and modification eligibility follow the selected room rate shown before payment. Any approved refund is based on the amount actually paid online.
• •Payment-provider refunds are returned to the original payment method, subject to the payment provider and the issuing bank's processing time.

Guest Rating

Review details pending.