Dubai Fountain Street, Downtown, Dubai, 11788, Dubai, AE
Guest Double room with balcony (full double bed)
1 Room, 2 Adults
Dubai Fountain Street, Downtown, Dubai, 11788, Dubai, AE
Dubai
Dubai Fountain Street, Downtown, Dubai, 11788, Dubai, AE
Pros: Modern and clean Cons: I had mixed feelings about my stay at The Dubai EDITION. The hotel itself is beautiful, the room was comfortable, and the room service food was tasty overall. Unfortunately, there were a couple of disappointing experiences. Before checking in, I was told that I would be able to connect my device to the TV and stream Netflix. However, after multiple attempts and spending around an hour and a half troubleshooting with the team, we were still unable to connect. We were told that our room was the only one experiencing this issue. While the staff did try to help, the problem was never resolved, and there was no gesture or compensation offered for the inconvenience. I was also disappointed with my room service order. I ordered a grilled cheese sandwich with tomato soup, but instead of receiving an actual grilled cheese sandwich, I was given two slices of plain white bread (not even toasted) on one plate and slices of cheese on a separate plate. Considering I was charged for a grilled cheese sandwich, this was quite frustrating and not what I expected. Overall, the hotel has a lot of potential, but these service issues affected what could have been a much better stay.
Pros: Free room upgrade with very nice view
