The Ritz-Carlton, Almaty

Esentai Tower, 7/7 Al-Farabi Avenue, Almaty, KZ

• Luxurious Accommodation at the Foot of Alatau Mountains
• The Ritz-Carlton, Almaty offers a luxurious stay at the foot of the picturesque Alatau Mountains. The hotel boasts a spa centre, indoor pool, and fitness centre for guests to unwind and rejuvenate.
• Culinary Delights and Sky-High Dining Experience
• Indulge in exquisite dining at SEVEN Bar & Restaurant for a fine dining experience or savor a drink at the elegant Sky Lobby and Lounge. For breathtaking views, head to Vista Restaurant on the 30th floor, serving a delectable array of international and Kazakh specialties.

Amenities

• Ski storage
• Skiing
• Ski pass vendor
• Hiking
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Currency exchange
• Hammam
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Delivered food - securely covered
• Key card access
• Happy hour
• Terrace
• Soundproof rooms
• Outdoor furniture
• Free WiFi
• 24-hour front desk
• Garden
• Pets allowed
• Non-smoking throughout
• Beauty Services
• Shared lounge/TV area
• Grocery deliveries
• Face masks for guests available
• Cooking class
• Mobile app for room service
• Manicure
• Pedicure
• Allergy-free room
• Spa/wellness center services
• BBQ facilities
• Fitness facilities
• Evening entertainment
• Entertainment staff
• WiFi available
• Free Parking
• Laundry
• Dry cleaning
• Breakfast in the room
• Barber/beauty shop
• Valet parking
• Private parking
• Daily housekeeping
• Parking garage
• ATM/cash machine on site
• Shuttle service
• Laundry washed per local authority guidelines
• CCTV in common areas
• Fitness center
• Business center
• Meeting/banquet facilities
• Games room
• Spa/wellness center
• Snack bar
• Indoor pool
• Kids' club
• Fitness/spa locker rooms
• Cycling
• Bar
• Golf course
• Nightclub/DJ
• Wine/champagne
• Heating
• Special diet menus - on request
• Lockers
• Kid-friendly buffet
• Live music/performance
• Themed dinner nights
• Temporary art galleries

Location

Booking Policy

• •Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
• •Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• •Guests under the age of 18 can only check in with a parent or official guardian.
• •A deposit may be required at the property.

• •Each adult guest should carry a valid government-issued photo ID accepted by the hotel and local law. The hotel may apply additional identity requirements.
• •Guest and child occupancy must remain within the capacity shown for the selected room. Extra beds and additional guests require hotel approval and may cost extra.
• •Only the room, meal plan, amenities, and other inclusions listed in the selected rate are included. Incidental services used at the property are charged by the hotel.
• •Check-in and check-out times are based on the stored hotel information shown above. Early check-in and late check-out require separate hotel confirmation.
• •Room subtotal, promotion, taxes and fees, online payable amount, and any pay-at-property amount are shown separately before payment.
• •Cancellation and modification eligibility follow the selected room rate shown before payment. Any approved refund is based on the amount actually paid online.
• •Payment-provider refunds are returned to the original payment method, subject to the payment provider and the issuing bank's processing time.

Guest Rating

Review details pending.